Healthcare compliances training and discussion blog

Posts tagged ‘Social media’

Social Media and Learning: Implications

I’m continuing on my theme of capturing what we learned during our Work Literacy online workshop in 2008, before Ning pulls the plug on us. Previous posts have discussed several aspects of what we learned and I’d like to review some of the summative commentary.

What questions still linger? Jason Willensky – “Will we be forced to chase hot tools and social platforms to stay competitive… is this an ever-expanding universe of tech goodies? How can these tools help quiet participants be more interactive during a training class?”

Thinking about learning. Catherine Lombardozzi – “One of my favorite quotes is from Kent Seibert: ‘Reject the myth that we learn from experience and accept the reality that we learn by reflecting on experience.’ My experiences in this experiment underscored for me how important it is to reflect “out loud” – if not by engaging online, by taking some of what you’re thinking about and talking about it with others. These kinds of tools make it possible to compose and share your thoughts on what you are learning, to ask questions, to get feedback from others (many of whom you have never met). Tools also make it possible to learn from others… following their bookmarks, for example, or using the tools to make contacts, simplify your own research, and more. They expand our learning support system is fabulous ways.”

Workshop Design:

Virginia Yonkers – “The design of the course itself and even the question of how to measure the learning has posed a number of questions that I did not have coming in to the course (questions are good).

Specifically, what are some design options for courses that might be “open ended” that the social networking tools allow? How should we be reconfiguring course designs to support student learning, learning assessment, student support needs in their learning, and administrative planning requirements? How can we make learning both flexible, yet in line with administrator’s (organizations, schools, universities, etc…) goals and needs for accountability?”

Jeff Cobb – “I think one question a “course” like this raises is “Does it end?” It may taper off, but it seems to me the seeds are here for a continuing discussion, ongoing contribution of case studies, exploration of tools not examined here, etc. That kind of thing can, of course, simply continue out in the blogosphere, but it is helpful to have a more focused community.”

Immediately after the workshop, I wrote, So what did I learn or what was reinforced?

  • A loose-knit online learning community can scale to many participants and remain effective.
  • Only a small percentage ~10% of members will be active.
  • Wikis need to be extremely focused on real tasks/projects in order to be adopted.
  • If facilitators can seed good questions and provide feedback, then conversations can flourish.
  • Use a very gentle hand in controlling the learners and some will become highly participative.
  • Design for after the course, using tools like social bookmarks, so that artifacts can be used for reference or performance support.
  • Create the role of “synthesizer”. I found it quite helpful when Tony and Michele summarized the previous week’s activities.
  • Keep the structure loose enough so that it can grow or change according to the needs of the community.

Having worked with many other online communities in the past two years, I would say that the role of “synthesizer” remains important, and it is a critical part of being a good online community manager.



The Beautiful Game: Teaching and Learning With the World Cup

Tim Howard
The 2010 World Cup got underway on Friday, June 11. As soccer fans all over the world drop everything to root for their team, we present some ideas for teaching and learning about this global phenomenon.

Note that while we have categorized the activities by subject area, many are interdisciplinary.

How are you capitalizing on the World Cup as a teachable moment? Please share your ideas!

Language Arts

What do you know about soccer? Test your knowledge of basic facts about “the beautiful game” by completing our World Cup Student Crossword.

How does scoring work in soccer and in the World Cup tournament overall? Take a look at the rules of the game and the World Cup’s system of advancement, then write an essay comparing and contrasting it with a sport you know well, including its championship system.

Once you understand the World Cup brackets, adapt them to settle the academic question of your choice, referring to our lesson on the N.C.A.A. tournament.

Read several posts from the Goal: World Cup blog. Then look at The Onion Sports Network’s satirical coverage, including its infographic on how the game works, and write your own satire based on one of the Goal posts you read.

Attend or watch on television or YouTube a Major League Soccer game – or local or school soccer match – and write a descriptive sports article about the action and atmosphere.

Global History

Look at the history of South Africa through the lens of the World Cup, considering the legacy of apartheid and how it continues to reverberate through life and politics. How is the history and culture of South Africa refracted through the nation’s role as World Cup host?

Who is Nelson Mandela? Why does he remain a nationwide – and worldwide – icon and hero? What was his role in bringing the World Cup to South Africa? What role does he play in South Africa today? What does the Mandela family mean and represent to the South African populace?

Social Studies and Psychology

Learn about South Africa and its people, from its hoped-for lasting effects of hosting the World Cup to its preparations for the games, its team’s predicted early exit from the tournament and the home team’s fans undeterred, ubiquitous celebrating with vuvuzelas and Diski dancing.

Aside from soccer, what else can fans visiting for the World Cup experience in South Africa? What can they learn about local culture and history from touring the area? Peruse the South Africa Travel Guide and design your own South Africa itinerary, or research destinations in other countries whose teams are playing in the World Cup tournament. Then hold a “travel fair” sharing details about these imagined excursions.

How is hosting the World Cup affecting the national psyche of South Africa and the national soccer team and their fans? (And how are other rivalries and tensions playing out on the World Cup fields?) Complete our 6 Q’s About the News installment Uniting Their Nation after reading the related article about the South African soccer team. You might compare the experience of South Africa with that of Canada, which hosted the 2010 Winter Olympics.

Listen to the Freakonomics World Cup Edition to learn about behavioral phenomena related to soccer, the home-field advantage of soccer-only stadiums and the surest way for players to score on penalty kicks — and why they seldom use this method. Apply the same psychological concepts to situations in daily life. Are there any connections?

Media Studies and Popular Culture

The World Cup frenzy speeds across the globe every four years. Still, it hasn’t gained a significant foothold in the United States. Or has it? Propose new ways to promote soccer in the U.S. to fans of other popular sports, such as hockey and (American) football, and fans of the Olympic Games and other international sports competitions.

Who are the stars in the soccer firmament? Choose one top player – such as Jozy Altidore, Landon Donovan or Simon Kjaer – and develop a public image campaign designed to boost his visibility and popularity in the U.S. and/or around the world.


Learn about Europe’s famed Ajax Soccer Academy, which trains boys as young as seven to become professional players. Is this a dream come true for the boys and their families or does it hasten the end of playing just for the love of the game? Should the academy offer spots to girls? Write a response essay that presents your take.

The World Cup’s no-obscenity rule has referees scrambling to learn the curse words found in the 17 languages spoken by players. Hold a debate that addresses this issue, including degree of harm offensive language does when the words are not understood by the person or group who hears it and the disrespect it shows (or doesn’t) to referees, opponents, teammates, spectators and the game itself. What about any erosion of goodwill and understanding between players from different nations?

Visual Arts

Check out the posters created for the 2010 World Cup and choose one or two as inspiration for a poster of your own, either promoting the World Cup or something else.

Watch the slide show The Evolution of the World Cup Soccer Ball, then design (or create!) your own soccer ball.

Check out the architecture of the ten stadiums where the World Cup games will be held, and design one of your own on graph paper or using computer software.

Choose a photograph from The Times’s World Cup coverage and analyze it, both in terms of photographic technique and aesthetics as well as in terms of the “story” it tells and the emotions it telegraphs. What’s happening in the picture? What makes it an effective photo? How do sports photographers get their shots? Then take photos of a local or school sports event with the purpose of capturing at least one key, emotional moment.

Science and Health

Find out what is so controversial among goalies about the official World Cup ball, which is called the Jabulani and made by Adidas. Investigate physics concepts like spin and aerodymanics to explain why soccer balls can differ widely—inside and out.

What other laws of physics are involved in the game of soccer? Consider the physics of other sports and apply them to soccer. Explain the science of soccer in a video and post it on SchoolTube.

Watch the 2010 World Cup: Fighting AIDS video to see how a U.S. health agency is capitalizing on the World Cup’s popularity to teach about HIV/AIDS prevention and testing. Learn about South Africa’s official anti-AIDS campaign. Then read about the crisis throughout Africa before coming up with a list of other ways to use national and global events to promote public health programs.


Look at the infographic Soccer World Cup Miscellany and use the chart to create a Jeopardy!-style math game for student competitors to play, with such questions as “What is the record for most goals in a World Cup final?” “How many times has the host country won?” “How many times has the host country placed in the top three?” “What percentage of games end in ties?” and “Which country has had the most success in World Cup play?”

Create your own graphical interpretation of some subset of the data on Ben Schott’s chart and/or other set of World Cup statistics. You might challenge yourself to represent a specific data set, such as creating a pie chart showing the percentage of World Cup wins by continent. Or you could take the data and interpret it visually any way you like.

Balancing Social Media with HIPAA

Social media is completely changing the way people communicate with each. The online networking platform that social media provides has made it quite easy for the people to converse, exchange ideas, share opinions and distribute information, to shape mass opinion about an individual, product, policy, healthcare, education, etc. The list runs long.

An organized and credible healthcare system is crucial for well being of the human society. Health insurance also falls under purview of healthcare system and patient health information is of great significance. Insecure and a compromised patient health information system can have severe implications on the health and financial condition of the patients. HIPAA plays a pivotal role by enforcing strict regulations, which provide complete protection to confidential patient health information. The covered entities like the hospitals, clinics, billing and insurance companies and their workforce are governed by HIPPA compliance laws. Any lapse on their part can invite strict penalties and convictions.

Doctors, nurses, medics, paramedics, surgeons, etc are nowadays using social media tools like Facebook, Twitter, Flickr, etc, to communicate with each other. The patients also use social media to search for the right physicians or surgeons who can address their specific healthcare needs. This is the positive aspect of the social media in the healthcare settings. Also increased accessibility gives the patients the opportunity to share and improve their knowledge about a disease and treatment. The use of social media, word-of-mouth testimonial benefits the patients by providing them reliable information, which they can count on to conclude successfully, their pending health issues.

But there are also some threats, which social media poses to the privacy of patients. Lack of proper social media usage policies for healthcare workers and the human lapses can seriously put the integrity and confidentiality of the patient health information at risk. The intentional or unintentional display of the patient health information will surely invite strict penalties and convictions as per HIPAA regulations.

Instead of creating friction or conflict between HIPAA with social media through irresponsible use, the health care organizations should administer a sound social media management policy, which ensures that no leakages occur and what ever goes on the net is not detrimental to healthcare rights of the patient. If some how the information does manage to slip through, strict vigilance should ensure timely removal of the content from the net. The medical staff should be trained to handle social media in such a manner that both, organization and patients, are benefited through its constructive use.

Instead of opposing each other, the social media and HIPAA must be harmonized in such a manner that the vast reach, which social media provides, is used effectively to address the healthcare issues more effectively, without compromising the individual or collective healthcare privacy rights.

Social media and HIPAA can go hands-in-hands to provide great benefits to healthcare system.

Jason Gaya

Read more on HIPAA at

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